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Mert Döküm has served for more than 20 years in the fields of steel casting, ductile iron casting, cast iron, aluminum casting and bronze casting to attain its current position in the Turkish industry.
Mert Döküm, which holds ISO 9001 and TSE certificates, has been manufacturing gratings and covers of different sizes in compliance with TS 1478 EN 124 standards and continues its leadership in this field.
Mert Döküm constantly follows and puts into practice innovations to ensure flawless flow of service in production. It carries on production in a determined manner and with innovations to be able to offer alternative product varieties with new designs with the power it gains from your support.
The guarantee for successful and continuous production is honesty and quality of service. The elements of our quality understanding, that is, total quality are: prevention of possible defects, full participation, regular and continuous training of the personnel, cooperation with the suppliers, customer satisfaction and respect to the environment. We thank you for your close concern and support to Mert Döküm, which undergoes restructuring and is speeding up investments in compliance with the standards, and want to express our pleasure to serve you today and in the future.
Our Mission;
To fully respond to the demands of our customers, to manufacture flawless and high-quality products in accordance with the requirements of our customers as well as with the legal requirements, to make timely deliveries and to stand by our customers in the post-sales period. We perform these by adapting the philosophy of continuous development in the sector.
Our Vision;
To become a respectable and leading company in the sector that efficiently operates both in the domestic and foreign markets with the high-quality products it manufactures in its automated modern facilities which conform to its customers' needs.
Our Quality Policy;
Our continually developing, efficient and customer-oriented philosophy conforms to the laws and standards in effect and aims at obtaining customer satisfaction through the timely provision of quality products to our customers on competitive prices.
It is essential that all our personnel, from the highest to the lowest ranks, adopt the Philosophy of Total Quality which is based on customer demands. In this respect, it is our primary mission to provide necessary education to our personnel and to make them sensitive enough as far as quality is concerned. Within this framework, Mert Döküm, to obtain customer
satisfaction and to improve its levels of quality, has adopted as one of its fundamental principles, to continuously improve itself, to closely follow up the developments in its field of operation, and to adopt every kind of innovation that it believes will contribute to the amelioration of its quality. We, as Mert Döküm, particularly as the top evecutives, hereby commit ourselves to improve our Quality Management system and fulfill its requirements, to behave in a principled and responsible manner and to utilite in coordination all of our means to this end.
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